The significance of effective communication

Bono Child - The significance of effective communication

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No matter how fantastic and invaluable your idea, it is worthless unless you can share it with others. For this reason, sufficient transportation is crucial at every level of an organization. However, the potential to recapitulate effectively does not come for real to many people, and it is a skill that requires practice.

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Bono Child

We begin practicing our transportation skills even before we learn to walk. A newborn child communicates by crying, but it gently learns to mimic its parents' speech. Eventually, the child discovers that clear speech patterns elicit separate responses; one of the joys of parenting is trying to decipher the meaning behind clear "words." Does "baaaaaw" mean that the baby wants his ball, his bottle, or his blanket? Slowly, through trial and error, the child learns to manipulate sounds to get what it wants, and as the child develops, this active oral custom leads to more nuanced and fluid conversations. In short, the child learns sufficient communication.

To effectively recapitulate a complex idea, however, requires skills beyond elementary conversation. There are two golden rules to remember and follow.

Golden Rule #1: design thoughts in your mind before sharing them with others.

One idea often prompts a torrent of others. In order to share your ideas, you must first shape them coherently. Organization is important, because it creates a pattern for your listener, allowing him or her to grasp the larger picture intuitively. This allows the listener to focus on the details of your message, without struggling to understand how you went from Point A to Point B.

As a belief experiment, fantasize that a colleague has asked you for directions to the airport. Write them down. Your directions will probably look something like:

* Drive west half a mile on Aurora.

* Take a left on Madison.

* At the third light, turn right and ensue Dexter for 2-3 miles.

* Get on the interstate, heading south.

* Etc.

Now, with a pair of scissors, cut each line of instructions into a small strip of paper. Jumble the strips up and arrange them in a completely random order, then give them to your colleague. Even with mixed-up directions, s/he should have no problem reaching the airport, right? After all, your directions are faultless and accurate. Not a particular step is missing.

The problem, of course, is that your directions are also completely unorganized, rendering them useless. Your colleague will find it impossible to focus on your message itself, because he or she will struggle to ensue your message's structure (or lack thereof).

Golden Rule #2: transportation is collaborative, not competitive.

Thrusting your idea on others mars the charm and integrity of conversation. transportation is in some ways like a dance; each partner plays off the other, basing his or her steps on the other person's, while simultaneously maintaining a clear estimate of individuality.

Communication is a two-way process spellbinding an exchange of ideas. If you try to make it one-way, you preclude this exchange and will finally frustrate the other person. You may also frustrate yourself, if you read the other person's lack of verbosity as disinterest in the conversation, rather than an inability to get a word in.

The hallmark of sufficient transportation is the coherent verbal angle of your ideas, so that your listener receives the message that you intend to send. By observing these two rules, you will sell out miscommunication and misunderstandings.

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